Intermediaries are essential organisations within a regional ecosystem, positioned at the crossroads between public authorities and the final beneficiaries of policies. They play a pivotal role throughout the policy life-cycle, particularly as key facilitators of policy implementation, ensuring effective dialogue between policymakers and beneficiaries on the ground. In this session, we will explore how Upper Silesia has built its innovation strategy through the work of the Entrepreneurship and Development Agency, which designs and implements initiatives to create and sustain a vibrant ecosystem.