Digital Solutions for Home Care

The public health care sector in Päijät-Häme region has limited resources, but huge demand for services. There is a need to adjust many services to be accessible and more cost efficient by means of digitalisation. Severi is a remote home care concept that cooperates with actors doing on-the-spot visits. It uses e.g. tablet computers, video calls, automated medicine dispensers and e-locks. But: using technology in the health care and social services is not just a way to save money. For the people working in the Severi home care unit, the use of technology saves time and thus helps concentrating care on special individual challenges. This was the case before the COVID-19 pandemic, and it is certainly even more so now. For patients, remote care and technology give assurance that you will get care and support when needed. It is also possible to add relatives to videophone calls, so patients can contact and give information to their loved ones. During the COVID-19 it has been crucial for the risk groups (e.g. elderly people and people with multiple diseases) to have personal health care and support despite the pandemic. It has also been very important for patients to have social contacts to avoid the negative impacts of isolation. Overall, the pandemic has raised the willingness to use technology among patients and the public sector. The Severi remote service includes the equipment (tablet, medicine dispenser etc.) with no additional cost for the customer.