Co-Creation for designing innovative solutions in home and social care (HoCare2.0)

HoCare2.0 initiative brought together 11 partners (Germany, Czech Republic, Hungary, Poland, Italy and Slovenia) varying from public service providers, through national healthcare services to business support organizations. Each Project Partner has specific knowledge and expertise that ensures high-quality outputs. The ultimate goal of the whole partnership is to deliver a systematic change in territorial innovation ecosystems. The aim of HoCare2.0 is to provide customer-centered home care by using the principles of co-creation. This is a product/service design process in which feedback from consumers plays a central role from beginning to end. It is a way in which businesses allow consumers to submit ideas, designs or content. Moreover HoCare2.0 connects representatives of Quadruple Helix (QH) which means Industry– Entrepreneurs and SMEs, Public administration, Citizens and Academia. They work together on the product/service for home care. Within the project a network of co-creation labs is created. In total 18 institutions demonstrate the usability and impact of developed tools at the delivery of innovative health of social home care solutions by co-creation involving elderly care recipients and their family members. There are 3 pilots in Germany: the Digital Therapy Companion, Intelligent audio analysis, Video consultation with assistance.