Health telemonitoring platform TELEA
About this good practice
Initially this platform was conceived as a tool that allowed chronic patients at the primary care level to be monitored to avoid their worsening. Since 2015, when its implementation began, Telea has registered more than 977,000 patient data and currently monitors more than 20,000 patients suffering from one of the 16 pathologies registered in the Telea profiles. This has contributed to an early and rapid detection of any alteration of the registered parameters.
The patient can easily access the platform from home using their mobile phone. When they start the tool they can see in the calendar the actions that have to be taken each day and the measures that have to be taken every hour, all you need to do is to record the data of your measurements.
These data are evaluated by healthcare professionals in a central Control Unit (CCU) for patient tracking which have coloured alerts that allow them to detect in a very visual way the most serious and urgent cases.
During the management of the pandemic caused by covid-19, in addition to the patients who were already telemonitored, active cases and their close contacts were also added and offered an electronic communication channel.
The application of Telea in the pandemic required the design of a profile for Covid with new biometrics (temperature, O2 saturation, heart rate and blood pressure) and specific questionnaires: one related to respiratory diseases, another to chronic diseases and a third one to mobility or daily habits.
Resources needed
In this case, the platform was already operational when Covid broke in. The technicians only had to adapt the new Covid profile to the specific needs and new requirements.
Evidence of success
The growing usage data of TELEA over the last few years gives us an idea that its use has become widespread and successful.
Since 2020, the number of patients monitored has risen from 500 to 20,000.
Regarding user satisfaction, we have launched telematic surveys to patients and have obtained more than 80% of responses.
From these responses we can conclude that :
- 88% think that TELEA is a good monitoring system during the COVID period.
- 92% think that TELEA provides a better quality of life.
Further information
Good practice owner
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