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Model of collaboration with local entrepreneurs of public use
Published on 25 April 2018
Spain
Andalucía
This is the good practice's implementation level. It can be national, regional or local.
About this good practice
In the late 1990s, the Ministry of Environment defined a strategy for public use in protected natural areas. One of its objectives was the promotion of the participation of the local population through the undertaking of actions that generate benefits.
- Make activities in protected areas economically attractive and sustainable;
- Guarantee quality and homogeneity of the services provided;
- Fix the population in the natural spaces.
Granting companies the use of public infrastructure associated with the natural space for their own benefit, forcing them to continue offering the original use for which the infrastructure is created through a public bidding process.
Provide to natural areas with an infrastructure for:
- Provide information to citizens;
- Carry out training and dissemination activities and provide other ancillary services;
- Cafeteria, shop of local products and activities of nature-based tourism;
- Model contract specifying the quality and quantity of services to be provided, awarded by public tender to the technical and economically most advantageous offer,
-Monitoring through indicators of the correct performance of the aspects included in the tenders.
As a counterpart, the government guarantees:
-On-line Reservation center and satisfaction questionnaires;
-Presence and profiles in social networks, newsletters, Google adwords;
-Training to local workers;
-Merchandising products;
-Adaptation of activities for people with disabilities.
- Make activities in protected areas economically attractive and sustainable;
- Guarantee quality and homogeneity of the services provided;
- Fix the population in the natural spaces.
Granting companies the use of public infrastructure associated with the natural space for their own benefit, forcing them to continue offering the original use for which the infrastructure is created through a public bidding process.
Provide to natural areas with an infrastructure for:
- Provide information to citizens;
- Carry out training and dissemination activities and provide other ancillary services;
- Cafeteria, shop of local products and activities of nature-based tourism;
- Model contract specifying the quality and quantity of services to be provided, awarded by public tender to the technical and economically most advantageous offer,
-Monitoring through indicators of the correct performance of the aspects included in the tenders.
As a counterpart, the government guarantees:
-On-line Reservation center and satisfaction questionnaires;
-Presence and profiles in social networks, newsletters, Google adwords;
-Training to local workers;
-Merchandising products;
-Adaptation of activities for people with disabilities.
Resources needed
This settled practice devotes 17 full-time employees from the Regional Goverment of Andalusia for all the region and around 78 local collaborator entrepreneurs.
Evidence of success
It guarantees a quality public service, with an economically attractive model for local companies, designed according to the policies defined by the Regional Government of Andalusia.
Potential for learning or transfer
A public-private partnership is possible for the purpose of developing an economic activity that is sustainable in natural spaces.This model of managment can be easily adopted by other european regions with public use infrastructures (visitor centers in protected areas) as a means to develop the local economy, the own dinamyzation of the center and the provision of environmental services.
Further information
Website
Good practice owner
You can contact the good practice owner below for more detailed information.
Organisation
Regional Government of Andalucia
Spain
Andalucía