Shared electric bicycle service
About this good practice
To contribute to the CO₂ emissions reduction and to promote the objective of decarbonizing transport, the city of Pamplona decided to create and promote a shared electric bicycle system. It is estimated that the saving in CO₂ emissions due to the implementation of this service reaches more than 500 tons per year and allows the success of a set of integrated strategies for the promotion of cycling mobility and the decarbonisation of transport in the city of Pamplona.
It has been an important commitment by the Municipality for the development of an urban sharing bicycle system, which in the first phase will provide two electric bicycles for every thousand inhabitants, when the average in cities with this service is 1.1 vehicles per thousand inhabitants. The commitment will go further in a second phase in which Pamplona will have 2.5 bicycles per thousand inhabitants.
This initiative is part of the ‘Go Green Pamplona’ strategy for energy transition and climate change, which encompasses all the areas of the fight against climate change that the city is developing and will develop and which will define the new lines of action in the coming years.
Resources needed
No cost to Pamplona Municipality, as the company awarded the concession takes care of all costs. €1,4 M was made available for the extension (€1 M from Next Gen). Company employs 1 op. manager, 3 customer service operators and 8 people dedicated to system maintenance. 3 more people will enter soon.
Evidence of success
The system started with 42 stations and now there are 62. Yearly:
- More than 75k registered users.
- More than 48k active users.
- More than 5k annual memberships.
- More than 1,5M trips.
- More than 3,5M km ridden.
- More than 65k bike bookings.
- More than 75k dock bookings.
- 888 tons of CO2 saved.
- Only 3 lost bikes.
- 4,7/5 rating given by customers.
Potential for learning or transfer
This good practice is potentially interesting for other partners/regions, because at the moment many cities are struggling on how to implement a successful bike sharing system without investing large amount of public funding.