Track-IN: Public employment services tracking effectiveness in supporting rural NEETs
About this good practice
Through the Track–in Project, funded by the EEA and Norway Grants,a survey tool was developed by a consortium of 11 entities. This consortium included the University Institute of Lisbon (ISCTE - lead partner), Institute of Social Sciences – University of Lisbon, University of Girona, Vilnius University, Naples Parthenope University, University of Tartu, Università Cattolica del Sacro Cuore, South-West University, Universidad de Málaga, University of Heidelberg, and the ILO. The tool aims to measure the effectiveness of youth policies.
Research has revealed a gap instudies on how Public Employment Services (PES) track their impact on youth and deliver Youth Guarantee (YG) services. This gap includes evaluating the quality of PES delivery and understanding the needs of NEETs in rural areas.
The survey, createdby psychologists, sociologists, data analysts, and other specialists, is extensive and time consuming. . However, it provides adetailed profile of NEETs, allowing precise decision-making. Additionally, a separate survey targets PES staff to identify discrepancies between policymakers’ plans and actual service delivery. Regular short surveys are also sent to NEETS participating in the project to track their progress and gather feedback on PES services. This feedback, along with insights from PES staff about service delivery challenges and potential improvements, will be used to adjust the youth policies accordingly.
Resources needed
To maximise the benefits of the survey results, a data analytics specialist is required to process the collected data.
Evidence of success
The project provides an evaluation model to assess the effectiveness of different PES support types (digital, human-mediated or mixed) in enhancing employability among rural NEETs aged 25-29. It expands understanding of employment initiatives targeting rural NEETs by developing a cross-country model to analyse how policies impact PES tracking and service delivery.
Potential for learning or transfer
The survey tool can be adopted by any other countries and easily translated into any language. As part of the project, the tool is already available in Lithuania, Spain, Portugal, Italy, Estonia, Germany and Belgium. Copies of the survey tool for PES staff and NEETs are available via the Qualtrics platform.
Disclaimer: The Track-In tool is owned by ISCTE (lead partner) and the project consortium who developed it through funding from the EEA and Norway Grants. The Lithuanian PES, as part of the atwork4NEETs project, consulted Vilnius University as a stakeholder from Lithuania, who provided further insights that can influence the YG policy at the regional and interregional level to further assist NEETs.
Further information
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