Information and Service Center

Municipalities have to provide good governance principles, promote citizen involvement, be open and responsive toward citizens needs. Effective collaboration between municipalities and citizens is one of the key elements for the development of the whole city. For the municipality to be able to address citizen needs more quickly, more efficiently and with less bureaucracy, new innovative and integrated solutions are required.

Liepāja Municipality wants to create The information and Service Center by uniting and integrating 4 important municipal functions within it – smart video surveillance systems for the maintenance of security, call center for operative communication with citizens, task management system for effective and rational task control and distribution between municipality establishments and departments, and Civil protection command center to provide operative actions in case of crisis.