Mastering the digital transformation of business support
On 27 November 2019, The Policy Learning Platform hosted a workshop on mastering the digital transformation of business support in Brussels. (Concept and moderation by Luc Schmerber, Rene Tõnnisson and Mart Veliste, Thematic Experts in SME competitiveness)
Local and regional policymakers from all across Europe came together to share their experiences and good practices on mastering digital transformation of business support in the framework of a thematic workshop focusing on:
- The benefits and best practices of digitalizing business support services and activities
- The cross-regional challenges related to digitalisation of services and how to overcome them
Find highlights, good practices and the recommendations and the materials for future steps in the
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Below you will find the presentations that were showcased throughout the day.
Agenda and presentations
The workshop started with an introductory presentation on
by Luc Schmerber, Rene Tõnnisson and Mart Veliste, Thematic Experts.
Throughout the workshop, numerous good practices were shared, access the presentations below.
- Alma Joy Ridderhof, DG CONNECT - European Commission Unit 'eGovernment & Trust', presented .
- Marco Combetto, from Informatica Trentina, presented .
- Chiara Longo, project coordinator from the municipality of Genoa, presented
.Document
- Amna Potočnik, from Maribor development agency, presented the .
- Malene Aaram Vike, project manager of OSS, presented
.Document
- Veronica Nenci, from the municipality of Firenze, made a presentation on .
Explore the key learnings from this workshop in the
.