Private area: 360º vision
About this good practice
In order to legalize an economic activity, businesses must undergo procedures from the Private Area (Authenticated User Profile). In this profile, all details of the relations that have are made with the administration of all its establishments are displayed. It offers a comprehensive view of the company's data (360º view), the documentation and legalization status of the activities and establishments.
This allows the possibility to have an overview, once inside the user profile, all procedures and its management being carried out. Documents, forms and evidence of the processing can be consulted and downloaded, and drafts can be stored.
In all, the Private Area consists of a 360º vision due the possibility of accessing all procedures, regional and local, allowing also better search in the records and overview of all interactions, status of the procedures, as well as any document requirements or payments and the management of data of the business and the establishments in a chronological order. The 360º vision is possible all data collections are inside the main database (Directory).
360º vision supposes the big step in the relationship model of business and public administration, as a fully digital relationship to a quicker and faster set up of businesses is being foreseen, loading data once and having a 360º vision of its relationship with the public administration.
Resources needed
a. Legal: Regulation in the Law 18/2020, article 15 section 2.
b. Technological: Connect the database to Private Area.
c. Organizational: Obligation to all administrations (Law 18/2020 Article Fifth Additional Provision) that within 2 years all databases must be connected to the Directory.
Evidence of success
In 2014, we had 100,000 registered users in the private area, whereas in 2024 there are currently 860,000. The average number of registered users and pages visited has not stopped growing: in 2014, we had one million page views, which increased to 4.9 million in 2019. Forward in 2020 with the COVID aid, they increased to 9.55 million. Recent numbers show that webpage views ascended in 2022 up to 7.43 million.
Potential for learning or transfer
The aim for learning or transfer knowledge about this precise good practice is to have a global vision of all data public administrations have, as well as knowing the status in real-time of the procedure that is being carried out by the administration. The potential resides in the possibility where companies, and their intermediaries, can consult their establishments and records in the private area and can be transferred to other scopes or administrations.
Further information
Good practice owner
You can contact the good practice owner below for more detailed information.