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Digitalisation in the public sector

The digitalisation in the public sector allows to optimise processes. Data collection and information from the public promotes informed decision-making. Explore our most pertinent content on the topic.

In the spotlight

Digitalisation in public services can make a real change for local and regional authorities, driving efficiency and improving citizen engagement. Explore the content our experts hand-picked for you to dive deeper into the subject and learn from real-life experiences. Discover how digital transformation reshapes public service delivery and enables smarter governance solutions.

Policy brief
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Digital transformation of public services

This policy brief provides a general overview of the most relevant initiatives, regulations, and strategies of the European Union, which are shaping Europe’s digital future.
| By Platform
Webinar
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AI for local authorities and policymakers: Key learnings

On 7 November 2023, the Policy Learning Platform hosted a webinar on the topic of AI for local authorities and policymakers. Access the recording, presentations and the key learnings here.
| By Platform
Workshop

Digital transformation of public services: key learnings

Discover how services in the public sector are adapting to the digital transformation, in the key learnings and presentations from the workshop organised in Vilnius, Lithuania, in June 2024.
| By Platform
Webinar

GovTech and digitalising the public sector

On Wednesday 23 November 2022, the Policy Learning Platform held a webinar on the topic of GovTech and the digitalisation of the public sector. Watch the recording and access the presentations.
Policy brief

Digital innovation hubs and demonstrators

Explore this policy brief to learn about digital innovation hubs and how they can foster competitiveness and contribute to a sustainable and digital Europe.
Peer review

Implementing a digital transformation strategy

The Policy Learning Platform organised an online peer review on the topic of implementing a digital transformation strategy with Krapina-Zagorje County, Croatia, on 6-7 July 2021.
· Croatia
News

Embracing the future: The EU AI Act

With the recent adoption of the EU AI Act, the European Union has taken a monumental step towards shaping the future of our continent. Read how local authorities can use it as a powerful tool.

Open data for the public sector

Open data is a useful tool that the public sector can use to make informed decisions and drive transparency. Look at our stories on this topic and learn how open data transforms public sector operations and fosters greater accountability.

Story
Digital satellite

Satellite data for enhanced regional governance

The integration of satellite data into local and regional Spatial Data Infrastructures can support decision-making, optimise resource management, and elevate the delivery of public services.
| By Platform
Story
digital figures on a black dashboard

Open Data: Spotlight on Veneto Region

In the digital age strategies, the importance of open data has increasingly come to the forefront of policymaking, recognising its potential to drive innovation, stimulate economic growth, and
| By Platform
Story

Operationalising the Concept of Open Innovation with Open Innovation Platforms

Regional policymakers are creating open innovation platforms to harness regional knowledge and strengthen innovation.
| By Platform
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A message from our expert

Are you looking for specific content on digitalisation for the public sector or are you dealing with a specific challenge on this topic?

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Laura Varisco

Digitalisation of public services enhances accessibility, efficiency, and transparency, transforming government operations as well the citizen experience. In the light of recent European strategies and regulations, the public sector must undergo a digital transformation to meet high-quality standards for policy-making procedures and service delivery.

Laura Varisco

Thematic Expert for a Smarter Europe

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