CARERSUPPORT - innovative platform for informal carers' training, orientation and collaboration

CarerSupport aims at reducing the fragmentation of existing service models, based on the introduction of a centralized platform, which serves as a single entry point to a wide range of services for secondary users (i.e. informal carers) including training services, psychological support services, as well as a range of tele-consultation and collaboration services (with the involvement of formal carers and health professionals). The main exploitable products and services: (i) Training materials and courses, (ii) Training programmes, (iii) Tele-consulting services including synchronous interactions in case of emergency, (iv) Psychological support services and programmes. The platform exploitation agreement, which regulates rights and obligations of joint exploitation of partners targeting secondary users from the consortium organizations, their business networks, as well as the project’s external stakeholders’ group, is ready. From marketing and business perspective the full roll-out of the services needs 12 months which allow the consortium to ensure a critical mass of participants, along with a critical mass of content which will boost the commercial success of the services to be offered to users and other stakeholders: Informal Carers, Associations, Formal care service providers (public and / or private), Providers of support services (training organizations, experts in psychology), Local public authorities (e.g. the social service dept from local city hall).