Customer portal for collected bulky waste at civic amenity sites

In the last decades the costs for waste management increased and “the polluter pays” system is applied. At IMOG different tariffs were introduced to differentiate between expensive and less expensive types of waste to encourage everybody to prevent residual waste. Residual waste is often not suited for recycling and can then only be incinerated or landfilled. For both handling types strict environmental norms have to be fulfilled and high-technology control systems need to be applied. Therefore, this is a very expensive type of waste. The different waste types, brought to the CAS are weighed and costs are directly charged. This way everybody is stimulated individually to produce less waste and to separate as much as possible. However, not every waste is subject to a charge. Only waste types with high/expensive handling costs, such as bulky waste are subject to a charge. For to increase the amount of collected bulky waste suitable for recycling, IMOG developed recently an innovative data collection system on recycle patterns of citizens with specific focus on bulky waste. The data of this URBANREC customer portal are collected on the city amenity sites. Based on these data, targeted educational programs and awareness raising actions will be developed. Furthermore, the effect of pilot actions can be measured and valuable input provided for revision of current policies.