GPS open data in Liepaja City Mobile app
About this good practice
The public transport tracking system in Liepaja City involves key stakeholders, including the agency "Public Transport" and the Liepaja City municipality administration. The primary beneficiaries of this system are the citizens of Liepaja, as well as the agency "Public Transport" itself. By equipping public transport vehicles with GPS, citizens can conveniently track the location of the nearest transport options. Additionally, the agency can access detailed reports on the movement of public transport, enabling them to monitor and optimize their services. The agency purchases the GPS service and shares open data with the municipality, which utilizes it to provide a service for citizens through the Liepaja City mobile app.
Resources needed
This GPS service costs approximately 200 euro per month, and there is one employee in the municipality who is managing this. The maintenance fee for the mobile application should also be calculated in addition to the required resources.
Evidence of success
The public transport tracking system in Liepaja City, with already 4000 app downloads - this is the measure of success, has significantly improved user experience by providing real-time vehicle tracking, leading to more efficient travel planning and reduced wait times, enhancing overall satisfaction with public transport services.
Potential for learning or transfer
Stakeholder Collaboration: Coordination between the transport agency and municipality is essential for seamless implementation.
Open Data Sharing: Providing open GPS data fosters transparency and innovation from third-party developers.
User-Centric Approach: Prioritizing user experience and real-time info improves satisfaction and public transport usage.
Resource Efficiency: Cost optimization with adequate staffing ensures sustainability.
Data-Driven Decisions: GPS data analysis empowers informed decisions, enhancing service quality.
Community Engagement: Involving residents and gathering feedback tailors the system to their needs.
Promotion and Education: Effective promotion boosts app downloads and system benefits.
Regular Maintenance: Ongoing upkeep maintains system accuracy and reliability.
Data Security: Safeguarding GPS data and user info builds trust and ensures compliance.
Impact Measurement: Metrics like app downloads and user surveys provide insights for improvements.