Digital tool for supporting Start-ups

hoppid.no is the first line service system which provides advice, network and courses for the entrepreneurs in the region. hoppid.no have 30 offices in the municipalities. The municipalities are very different, and vary from rural to urban settlement. The development of the digital tool was initiated because of the different level of quality provided in the first line service system in the region. The County Council developed a project to innovate hoppid.no, as an answer to this difficulty, to increase the level of quality. With a digital tool, which includes online training and guidance, online communication with advisors, available experts in the online service, and concrete actions towards developing a business plan, we aim to make the start-up service equal in quality. The different advisors at the hoppid.no offices are all going through training in using the digital tool, in their meetings and communication with the start-ups. Another difficulty, is linked to the limited resources the advisors have working with the start-ups. This is met by the use of the digital tool in addition to the time the start-up get with their advisor. The goal is that the time spent on advising the entrepreneur, will be more efficient. Saved time can be used to prepare the start-up for growth, instead of just answering questions about the formalities about starting new business. The stakeholders and beneficiaries are the advisors and the start-ups, together with the providers of the hoppid.no