RADAR Project
About this good practice
In practice, the RADAR Project bases its intervention strategy on three levels:
1. inter-organizational level, involving 31 organizations from the City of Lisbon, which, through a collaborative digital platform - the RADAR Platform -, allows sharing information, knowledge and resources relating to the situation of elderly people in situations of vulnerability, isolation and loneliness . desired;
2. At the community level, which aims to create local microgrids made up of local companies and other non-profit organizations that function as “the eyes and ears of the city”, in identifying risk situations;
3. The level of active citizenship, which seeks to raise awareness among all citizens of the City of Lisbon to be aware of what is happening around them, in their neighborhood, seeking to build networks of mutual care, thus reinforcing the social cohesion of the City.
To achieve its objectives, the following are developed:
street actions with partners, especially with public security police patrollers and local entities;
Home visits with the aim of better understanding the situation in which people live and seeking to activate local resources to respond to their needs;
holding local events with partners: tours, hikes, health education sessions; meetings; social gathering; etc.
Telephone contacts with people integrated into the RADAR Platform promoting their involvement in activities and events that take place in their community;
Resources needed
Annual budget: 763 689,38€
Human resources: 649 735,78
Other costs: 113 953,60
Evidence of success
The RADAR project is a partnership of 31 organizations that share a digital platform with 361 users. In August 2024, 38,858 elderly people and a network of 4,770 community radars (local market, pharmacies, associations, etc.) are integrated into the Project. Around 2,000 telephone calls are made to elderly people every month, with 260 calls received at the contact center. An average of 94 street actions are organized monthly to promote stakeholder participation and engagement.
Potential for learning or transfer
The RADAR project operates in the 24 city’s political administrative parishes. The social security institute has currently issued a call for tenders to finance the creation of specialized multidisciplinary technical teams to implement RADAR Social, which will operate throughout the country, with the RADAR Project being the source of inspiration.