Go to main menu Go to search Go to main content Go to footer

Mapping out the community and applicant’s journey

Image
News
Date
By Joint secretariat

For our dedicated team of web experts, work on the new website never stops! Over the last few months, we’ve been exploring the most complex and crisscrossing journeys on the website: the online community and the project application process.

Read about how things are progressing.

Our community helps build capacity

Image
In early March, staff from the joint secretariat and the Policy Learning Platform teamed up in a design sprint to work on one of the most complex, but promising areas of our website: the online community.

Our online community is an excellent way for policymakers and public authorities in Europe to build their capacity. Through it, they can exchange and share experiences with their peers, find project partners and read up on the latest EU policy trends.

During the design sprint, we came up with various ways to foster capacity building including the development of a personalize online space where our community could find events, articles and good practices based on their thematic interests. 

Image

We tested our early ideas on a few community members. Their feedback was incredibly useful and will help us improve on our next version.

Making a seamless application process

In March, we also mapped out the different steps involved in developing an Interreg Europe project. We spoke to lead partners from Innocastle, FINCH, CARPE DIGEM, S34Growth and PROGESS who explained how they: 

  • Found project partners 
    Image
  • Made sure they were eligible 
  • Got feedback from us about their project idea
  • Filled in the application form 

Understanding the journey applicants take from beginning to end, inside and outside our website, will help us make sure that the information they need is available at the right time and is easy to find.

Next month, we’ll be building early prototypes and testing them on you.

Want to get involved? Register as a user-tester.

Stay up to date

Want to know more about what’s going with the new website? Read these articles to stay up to date.

Tags
Digital
Communication
Support
Community
Joint secretariat
Project